Privacy Policy

Last updated: 17/01/2025

Welcome to Art by Vishal Mothilal (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through website.

1. Information We Collect

a. Personal Information

When you use our website or place an order, we may collect:

  • Name
  • Email address
  • Mobile number
  • Billing and shipping address

b. Sensitive Personal Data or Information (SPDI)

Sensitive data is collected only for payment purposes and includes:

  • Payment details such as UPI, debit/credit card information, or net banking

Note: We do not store your card or banking details. All payments are processed securely through authorized third-party payment gateways such as [Razorpay / PayU / Stripe / PayPal, etc.].

c. Automatically Collected Information

We may collect non-personal information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website

2. Purpose of Data Collection

We collect and use your information to:

  • Process orders and payments
  • Deliver artworks or products
  • Communicate order updates and customer support
  • Improve website functionality and user experience
  • Comply with legal and regulatory requirements
  • Prevent fraud and unauthorized transactions

3. Disclosure of Information

We do not sell, trade, or rent your personal data. Information may be shared only with:

  • Payment gateway providers for transaction processing
  • Courier and logistics partners for delivery
  • Government or legal authorities when required by law

All third parties are obligated to maintain confidentiality and data security.

4. Data Security Practices

We follow reasonable security practices as required under Indian law, including:

  • SSL encryption
  • Secure servers
  • Restricted access to personal information

Despite our best efforts, no electronic transmission or storage method is completely secure.

5. Cookies Policy

Our website may use cookies to:

  • Enhance user experience
  • Track website traffic and performance

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

6. User Rights

As per Indian law, you have the right to:

  • Review the personal information provided by you
  • Request correction or deletion of your personal data
  • Withdraw consent at any time (subject to legal or contractual obligations)

Requests can be made by contacting us at jayeshrathod78@gmail.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of such external websites.

9. Grievance Officer

In accordance with the Information Technology Act, 2000, the contact details of the Grievance Officer are provided below:

Name: JAYESH KANTILAL RATHOD
Email: jayeshrathod78@gmail.com
Contact Number: +91 70396 23211
Address: Sindhi Society, Hemu Kalani Marg, behind kings paradise, Sindhi Society, Chembur, Mumbai, Maharashtra 400071

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

11. Contact Us

For any questions regarding this Privacy Policy or data protection practices, please contact:

Email: jayeshrathod78@gmail.com
Website: https://artbyvishalmothilall.in/